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Complaint Procedure

Making a complaint

Independent Women is a trading name of Mazars Financial Planning Limited, which is authorised and regulated by the Financial Conduct Authority.

In the event that you are dissatisfied with a recommendation we have made you may be entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint please contact us:

In writing: The Compliance Officer, Mazars Financial Planning Limited, 2 Chamberlain Square, Birmingham, B3 3AX

By Phone: 0121 232 9500

By E-mail:

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit